Welcome process at the start of studies
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Welcome to the FH Aachen!
The following overview provides all the information you need to use the online services of FH Aachen.
You can ask questions or report errors in the Help Center: (hilfecenter.fh-aachen.de)
1
Look out for incoming e-mails from FH Aachen.
You will receive an access link.
After successful enrollment you will receive your matriculation number.
Your matriculation number is required for all administrative processes at the university.
The e-mail from the data processing center contains a personal access link to the online welcome process.
The data processing center of the FH Aachen is responsible for the technical operation of all online services.
2
Start your welcome process.
Set your password.
You can start your personal welcome process via the DVZ link.
Contents of the process:
- Confirmation of the entered data
- Activation of your FH Aachen e-mail address
- Create a password
- Apply for the FH Karte
Your FH Aachen card is your “ID card” for using the university library, the canteen and for other proof that you are enrolled at FH Aachen.
Once you have completed all the entries in your welcome process, you can download a PDF containing your login details.
The FH-Kennung is your “key” to the online services of FH Aachen - it consists of the individual 7-digit identification number (2 letters, 4 digits, “s” for students) and your self-chosen password.
You can change your password and other data later on this page: services.fh-aachen.de.
3
Login to the VPN with FH ID + DuoMobile
Additional authentication (2-factor) with the “DuoMobile” app
The 2-factor authentication protects the online services of FH Aachen from anonymous attacks. You cannot use the online services without this additional authentication.
You can find the free “DuoMobile” app in the smartphone manufacturers' stores.
Use the instructions from the data processing center to set up your smartphone:Set up 2-FA.
Virtual Private Network of the FH Aachen
With a VPN connection, you are securely connected to the FH Aachen network. Your browser activities are encrypted. In this network, you have a fixed virtual IP address regardless of the device. (General information about VPN)
For some services you always need a VPN connection to be able to use them!
We recommend that you always use the FH Aachen VPN for your study-related browser activities.
Download and set up the “Cisco Secure Client” app
You need the “Cisco Secure Client” app to log into the FH Aachen VPN.
The instructions for setting up a VPN connection can be found on the Instruction page IT and online services for students
Tip: If you log in to the FH Aachen VPN, you must also authenticate yourself via DuoMobile. If you then use the same browser, you will not need to perform a new 2F confirmation (DuoMobile) when logging into other services.
If you would like to use one of the following online services, you will need:
- Login to the FH Aachen VPN (recommended)
- By clicking on the respective login button you will be redirected to login.fh-aachen.de. There you enter your FH identification (your ID number and your password).
- You will be asked to confirm your identity = you will receive a message in your DuoMobile app that you must confirm.
- You will then be logged into the relevant online service and can use it.
... further information on the use of ILIAS
Instructions for logging in to ILIAS
